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All Slots Casino Complaints

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All these games can be played from their download, your browser or mobile device. All Slots says their software is compatible with Apple, Android and Blackberry devices.

And if you run into any problems you can reach out to them using the form on their site, live chat or by phone. Combined with few offers, a weak-ish VIP program and only one software partner, and I think they have a bit of room to improve.

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This matters only because 15 years is enough time to truly see how they operate as a company. This is done over your first 4 deposits.

All deposits must be made within 7 days of the first deposit. Last up — their loyalty club. The more points you earn the higher your status. Tomb Raider Jurassic Park — This one is a blast.

And TONS more, obviously. This list barely scratches the surface. And I have. Been waiting weeks for my withdrawal. No one was telling me why it was getting bounced back.

I was then told to submit certain documents to verify my identity. I did not receive any kind of varification that my documents were accepted, or met their criteria.

I attempted another withdrawal soon after my documents were sent. A week later, my withdrawal was sent back again. And again, no one bothered to contact me about it.

I won almost 1k, managed to play through the deposit and the bonus and requested a withdrawal. I sent them the documents required I knew they would ask for them beforehand and got my money 5 days later.

I think the latter could have been quicker as I used an instant payment method. Sent all my documents and they kept asking for smaller files etc!!

So decided to spend it all and deleted my account!!! U have done us a huge favor by saving us from this site! I was about to sign up then decided against it!

Thank you. Hope u are doing well at other such sites! To this day i still havent been paid out. I have sent my verification and identification 3 times to allslots and all i get is the same excuse backlog at processing.

Im over the excuses. Time for some action to be taken. No joke. The customer service was great and were very prompt and helpful with getting my doccuments in order to withdraw my winnings!

I reccomend this site to anyone!! After depositing and playing here quite often recently I feel thatt getting any amount of play worthy of the number of deposits made has not happened.

I have just removed the software due to lack of play for the deposits I have made which total over 25 within the last month so I can honestly say that I have given them a fair go.

I played here at Allslots years ago and received some decent play per deposit but that was then. I am sorry to say that it does not bear any resemblance to that same casino.

Too bad…. Aswell as your welcome freebies etc you still have to wager threw a certain amount. I have sent allslots more than 30 — 40 emails all of which I have kept as they are sending me emails a week this is only so annoying as its to my working email and clogs my work flow each time they say I have been taken off the mailing list but this is clearly a lie.

Anyone any idea who I can complain to next to stop this. WARNING — before this company will pay up anything you will need to give them the following personal information, which I find intrusive and suspicious.

Only if you are prepared to give up all of this personal info including the security code of your credit card would i play this game.

They played coy when i tried to retrieve winnings then started spam emailing me trying to get more unnecessary personal information out of me.

They had no problem taking my money but need the back of my credit card to give any back? Allslots is the first and only online casino that I have used.

I have been with them for just six weeks. They did not accept a mobile phone bill, so I sent again. There has so far been no reply. My money has disappeared from the Banking section.

No money has been deposited to my Neteller account. A shame as I was enjoying the play, but no use if they won't play fair.

I no longer expect to get paid, but will now spend some time exposing them, reporting them, and warning others.

If by chance they do pay up I will return to this forum and let you know. Waiting three weeks and my withdrawal has still not been released! Always an excuse first have to send in documents ok i faxed them in the number isnt connected, so i emailed them in made sure they opened it on the phone.

Then it took another week of them 'prioritsing my request' for them to tell me my bank wont accept it! So i changed it to cheque and it still hasnt been approved.

Probably will never get it seriously dont bother! I tried becayse of someone else played and took money out fine but it has been terrible for me.

Stay away from allslots casino! There are many other casinos, good and fair, I have never a problem previously.. I won about euros.

I identif myself with a bill and license. I asked from customer chat and I was told the documents are ok and I am paid.

Then, after a week I ask for my money, but my documents was just "disapear".. I send the documents again and again. Nobody answer an email and in chat "everything is fine".

Well then there was "techinical problem" and Visa wouldn't accept the transfer. It's been a month and i'm still waiting! I don't believe i will ever be paid.

My experience here has been less than good, Winning on any slots has been rare and never have I been able to withdraw any funds so it is much like trying to draw water from a dried up well.

The online chat service is a joke e. I tried to close this account through online chat a couple of days ago but was talked out of it by the online chat rep after much discussion.

Hmmm I thought "is this really surprising? So a short while ago I contacted online chat again to request closure again but this time no rep would respond….

Is this really the place anyone would like to play? I think not if they had seen what I have seen and this is typical of a particular online casino giving the whole online gaming business a bad name.

They do all honest casinos a disservice just by their existence. Allslots casino is really good at taking your money and also making sure you lose!

You might win a bit but you will indeed lose a ton of money! They will ask for identification when you want to withdraw money and make you wait.

I've been playing there for about 3 years and it's impossible to win any of the money you lose. I would not recommend this casino to anyone.

As a first time online Gambler iI tried to do a bit of research to find a Good Casino to play. I ended up at All Slots, under the Jackpot City umbrella.

It was real easy to open an account and put money in. No special documents to provide at all. After about 5 months and two or three small withdrawals I was asked to provide documentation to prove who I was.

Now, this is not anything new for many Casino's as I found out. First of all, All Slots stated to me that all players will eventually be asked for documentation proof at some point in time.

When I asked why, they could only refer to a section under the terms and conditions related to Fraud Prevention and prohibited use of funds.

So aside from the fact that all players will eventually be denied a withdrawal under this seemingly arbitrary condition, be prepared for a possible nightmare of additional requests.

We all live in the age of technology and I do not receive any "Hand Mailed" documents, but rather receive all of my bills and statements through legal electronic format.

When I sent my proof of identity by sending copies of by electronic bills addressed to me, it was not acceptable. Documents had to be "Hand Delivered Mail".

Well I can tell you that this issue took me no less than 10 days to clear up and countless hours of bitching which I think only delayed the process more.

In the end I found an insurance document that was Hand Mailed to me but warning to others that you may not be so lucky! Totally finished with these guys and any affiliated casinos.

Even tried to lie to me and tell me they sent the money and Visa wouldn't accept the transfer. A VIP- what B. Stay away from allslots casino!!!

After a small win almost a month ago I'm yet to receive the cheque they told me I would be sent. Customer service were in no way surprised and if anything annoyed that I was persueing them.

This was my first time using online slots and my last thanks to allslots. The good reviews I have read all seem to be novel length and well scripted rubbish.

They should pay their customers and not these morons to right their reviews. Absolute disgrace been trying to get money back from them for months keep asking for proof of identity even though I have sent everything they have asked by e mail and fax.

I'm giving up on this casino. I've made many deposits and it seems this casino's payback is very low. I don't expect to be a winner often, but It's always the same story there.

Every deposit I've made and when I play their slots, it's lose, lose, lose …. I have a mass mail room for mail and don't want anyone tempted.

Unlike a previous post i'm not bias or here to discredit other reviews. I suggest if you open an account, send in your identification prior to playing so you dont run into problems down the track.

I have never had payouts so high from any other casino and the strategy I use on slots suits me at this casino very well. I have now played at most casinos and this one seems to be the only one that's played fair at this point in time.

I've been with this casino for 6 months now. They go above and beyond in there customer service, Sam VIP customer service rep offered detailled info to claim my winnings sooner then later…..

My account was flushed one hour after I contactted them about my winnings……I am a gambling nut and I Knew I might gamble it all, so I took his advice, which I'm sure most casinos would not have there client's best interest at heart…..

This casino is aware of good customer service bring more business, I'm sure they do well because more people play there the more wins and I have won many times crazy amounts which I chose to cash out only once because I love there games, great graphic's and so that alone is more fun then the money win, your paying and if you lose it was worth playing, with such great games and graphics your mind is stimutatted, not like some casino cracker jack tacky games which you pay the same and you fill unsatisfied and jipped.

I wantted to add that I must have spoken to a dozen reps from there customer service in 6 months and I always came out feelling that they took care of me!

The next day I get an email stating that they have not heard from me and therefore if I do not contact them by the same day the email arrived they would close my account.

They keep your cash as long as poss. They are designed to use gamblers weaknesses to their financial advantage, For instance 1 You can re-withdraw your winnings for upto 48 hours which entices you to keep playing as oppossed to locking the money away.

If this casino had no way of getting the money back once you hit withdraw i'd keep playing, but the way it's designed, people with a gambling mentality are gonna lose in the end.

I'm sure, it's a typical internet SCAM. I had opened account on allyoubet. A few days ago, I've got email, my cash funds were converted to any "bonus credits" usable in allslotscasino.

On my claim, that I want to withdraw my funds, they wrote me from support allslotscasino. So is it not a typical internet SCAM?

Beware of this casino if you want to take money out. They are very happy to let you deposit funds but when you try to make a withdrawl then look out they want ID which for some reason they will only except photo ID being a driving licence or passport.

I do not drive or go on holiday abroad so have neither so explained this to them and sent them copys of my birth cert, Marriage cert, Letter from HMRC with my name and address on it a letter from my hospital and a water bill.

I use other casinos and they have all accepted this and the actually ask for them before I made a deposit not just when I have won some money.

This is not good enough for ALLSLOTS casino as they will only except a driving licence or passport with my photo on as they are obviously going to come to my home to check the photo is correct.

Very very poor and useless live chat as they are very unhelpfull and do not bother to email them as they do not even answer questions they just reply we need photo ID.

They say its for security but if thats the case then they should ask for photo ID before they let you deposit. All Slots Casino is one of the best casino sites I have visited.

I have won over 40K on the site with no withdrawal problems. They also have an excellent responsible gambling system in place.

If I had to rate them I would give them a 9. Do not use this casino! Despite appearing on many sites with favourable reviews this casino will not pay you!

I joined up, made my opening deposit and played through my opening bonus. When i went to withdraw my winnings everything appeared to go smoothly… however after a couple of days I was concerned that i hadn't been contacted to verify my identity so i logged on and tried to use the live help desk….

There is no live help! It's ridiculous. I was told via email that i'd have to wait for a cheque to be mailed to me as they couldn't deposit the money into my credit card.

I asked where it was being mailed from and they couldn't tell me! If you post your account number here or email it to me I can follow up on this with the Support team.

Needless to say their excuses are unbelievable, every time someone wins its a joke you never get paid they lure you but they never intendo to pay.

They post names of inner and its not true, they go as far as to pay students to say they have won huge jackpots. Since I started taking legal action against them I have found quite a few people who have been scammed and their support is non-existent!

At first I thought they were for real being an attorney I have been very cautions and actually became their client won a couple of small prizes on slots and got paid.

The problem came when I had hit a jackpot playing slots saw the the winning combination than I was blocked out. When I tried to log back in I received a message stating that I had been blocked by the casino, I contacted them via chat and was told I used a credit card that was not mine, mind you I have used 2 cards and n both cards the names match.

This is months after they had requested my documents and I e-mailed it to them so they could transfer my I have been making deposits for months, and widrawing winnings and now cleint for more than 6 months they decide to ask for my docs again all because I had hit a jackpot and they didnt want to pay it!

I was little skeptical at first when I saw the names of winners posted on the site, now I can see its just a scam. If there was ever any doubt they should have never allowed me to make all those deposits!

Be very cautious with all alots casino because it's without a doubt a scam, Im taking legal action against them if you have been scammed report them, don't just let them take your money and get away with it!

I don't see how anyone can say anything nice about them, the slots are impossible to win at and they have taken away all the good slots and support is lazy, lousy, uncaring,and sorry.

I have not played other games on this website, but with blackjack, I cannot trust them. I am a regular BJ player in Vegas, but the way their software works, I really doubt if cards come fair for players.

I have tried playing the game here for long time, just to make sure abt my opinion, but I am confident, their software cheats. Try your good luck somewhere else.

I have had no problems. I played at all slots for two months I thought it was a really good site but when I won and recieved my check it bounced and Im still waiting for my money.

How any one can say how good their customer services department must be somehow associated with this company?

I am still waiting for my payout for over 6 weeks now and they have taken great joy in ensuring I have had a torrid time to somehow recover what is due.

A huge volume of emails have been sent with limited responses to the questions I have asked. Promises of payment have yet to be met and they had sent me from one department to another.

I have been a victim of hardship from this delay in receiving my winnings and they have shown a complete lack of respect. Unsympatric Unhelpful, Unresponsive Lack respect Lack support Offer no advice Offer no guidance Insure long delays are part of paying out winnings Insure the customer receives little or no support Take great delight in frustrating the customer.

If I could wish anything in this world then it would be for me to in the position buy this company outright, shut it down and manage it how it should be managed.

I wish them nothing but hardship and distress, just like they have given me. I have had a VERY difficult time getting my winnings from this casino.

During that process the check arrived and I called to see what they wanted me to do with the check send it back, destroy it whatever. After another 48 hour wait I was told that the wire was cancelled, so I asked if I can cash the check and was told that it was cancelled too and reissue the check would be another 30 business day wait.

Customer service does not seem to really understand that they are disrupting my life and I have no proof that I will ever receive anything from them at all.

Future players beware that they are quick to take your money, but when the time comes to collect from them they will run you in circles. All the while telling you that they are a respectable company.

Had a great time playing but I have not been able to collect my money. After three weeks, about 8 calls, and as many emails I get the constant run around with there customer service.

I have to say I am a very unhappy customer. They keep telling me its in the hands of there finance dept. All Slots was the first I played at and the one I will stay at.

Costomer support is fast and friendly. Very generous with bonuses too. Fun place! All slots casino is the greatest casino I have ever played at.

The customer service is so friendly and they were so quick to answer my questions. I feel like my patronage is really appreciated. I recommend All Slots to anyone who wants to really enjoy online gambling.

I have been playing at all slots for couple of years. A lot of games. You have to try them promise you wont go anywhere else.

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I have read the privacy policy. Casinos Bonuses Comments News. Casino owners click here! Reply All slots withdrew funds from my bank account that I did not authorize.

Janis on October 2, Reply Same here! Michael on May 15, Reply One week they approved my documents and received them the other week they dont have any traces of them.

Michael giroux on May 12, Reply I won from this casino over a week ago I was beting quite big bets Apparently my documents been approved and since then i didnt hear from them.

Malgorzata on July 28, Julie Astley on June 24,

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And I have. Fair enough What options do you have? These: Mega Moolah — This has paid out millions — possibly tens of millions — over the past years.

That good enough for you? All Slots does have other games, too. The 30x play through on the bonus is pretty good.

More offers would be nice. For example, maybe a reload bonus. Although they work with the best software company out there Microgaming , many of their competitors also work with other A and B level providers to offer their customers hundreds of extra casino games.

The min deposit for most options is 10 Euros, which is great for people on a budget. Most options can be used for cash outs, too.

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If a license has always been cooperative in the management of player complaints and has always treated players fairly you know that a new casino on this license is very likely safe to play with.

Conversely, if you know that the license holder has mistreated players in the past, why would the be different now simply because they have a new url?

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The population of the UK is approaching the Should players resident In the UK wish to gamble with foreign based operators there is no history of this being treated as a criminal offence, but high levels of protection exist for UK residents playing with UK licensed operators.

The above information is what we believe to be the the legal status of online gambling, however information on this topic is limited and hard to find.

We accept no liability for any errors or ommissions. The largest collection of detailed casino reviews available online.

Bonus value reports to tell you how bonuses really compare. Detailed game guides to help you learn to play. At first I thought they were for real being an attorney I have been very cautions and actually became their client won a couple of small prizes on slots and got paid.

The problem came when I had hit a jackpot playing slots saw the the winning combination than I was blocked out.

When I tried to log back in I received a message stating that I had been blocked by the casino, I contacted them via chat and was told I used a credit card that was not mine, mind you I have used 2 cards and n both cards the names match.

This is months after they had requested my documents and I e-mailed it to them so they could transfer my I have been making deposits for months, and widrawing winnings and now cleint for more than 6 months they decide to ask for my docs again all because I had hit a jackpot and they didnt want to pay it!

I was little skeptical at first when I saw the names of winners posted on the site, now I can see its just a scam. If there was ever any doubt they should have never allowed me to make all those deposits!

Be very cautious with all alots casino because it's without a doubt a scam, Im taking legal action against them if you have been scammed report them, don't just let them take your money and get away with it!

I don't see how anyone can say anything nice about them, the slots are impossible to win at and they have taken away all the good slots and support is lazy, lousy, uncaring,and sorry.

I have not played other games on this website, but with blackjack, I cannot trust them. I am a regular BJ player in Vegas, but the way their software works, I really doubt if cards come fair for players.

I have tried playing the game here for long time, just to make sure abt my opinion, but I am confident, their software cheats.

Try your good luck somewhere else. I have had no problems. I played at all slots for two months I thought it was a really good site but when I won and recieved my check it bounced and Im still waiting for my money.

How any one can say how good their customer services department must be somehow associated with this company? I am still waiting for my payout for over 6 weeks now and they have taken great joy in ensuring I have had a torrid time to somehow recover what is due.

A huge volume of emails have been sent with limited responses to the questions I have asked. Promises of payment have yet to be met and they had sent me from one department to another.

I have been a victim of hardship from this delay in receiving my winnings and they have shown a complete lack of respect.

Unsympatric Unhelpful, Unresponsive Lack respect Lack support Offer no advice Offer no guidance Insure long delays are part of paying out winnings Insure the customer receives little or no support Take great delight in frustrating the customer.

If I could wish anything in this world then it would be for me to in the position buy this company outright, shut it down and manage it how it should be managed.

I wish them nothing but hardship and distress, just like they have given me. I have had a VERY difficult time getting my winnings from this casino.

During that process the check arrived and I called to see what they wanted me to do with the check send it back, destroy it whatever. After another 48 hour wait I was told that the wire was cancelled, so I asked if I can cash the check and was told that it was cancelled too and reissue the check would be another 30 business day wait.

Customer service does not seem to really understand that they are disrupting my life and I have no proof that I will ever receive anything from them at all.

Future players beware that they are quick to take your money, but when the time comes to collect from them they will run you in circles.

All the while telling you that they are a respectable company. Had a great time playing but I have not been able to collect my money.

After three weeks, about 8 calls, and as many emails I get the constant run around with there customer service.

I have to say I am a very unhappy customer. They keep telling me its in the hands of there finance dept. All Slots was the first I played at and the one I will stay at.

Costomer support is fast and friendly. Very generous with bonuses too. Fun place! All slots casino is the greatest casino I have ever played at.

The customer service is so friendly and they were so quick to answer my questions. I feel like my patronage is really appreciated.

I recommend All Slots to anyone who wants to really enjoy online gambling. I have been playing at all slots for couple of years.

A lot of games. You have to try them promise you wont go anywhere else. Great place to play at and fast response with their customer support.

Enjoy playing there all the time. Great Software also, love the new Viper. I have read the privacy policy. Casinos Bonuses Comments News. Casino owners click here!

Reply All slots withdrew funds from my bank account that I did not authorize. Janis on October 2, Reply Same here! Michael on May 15, Reply One week they approved my documents and received them the other week they dont have any traces of them.

Michael giroux on May 12, Reply I won from this casino over a week ago I was beting quite big bets Apparently my documents been approved and since then i didnt hear from them.

Malgorzata on July 28, Julie Astley on June 24, Reply Did they pay you in the end? Andy on March 25, Reply Im surprised at the extent of negative feedback of allslots.

Dani on August 1, Reply All slots is horrible since fortune lounge took over. Shells on January 1, Nicola on January 8, Reply We are hearing u we have been trying to get out for over two months now and still waiting sent the documents in 6 times now and still nothing can anyone help please.

Angela on February 1, Reply Same exact thing is happening to me right now! Did you ever recieve your money??

Courtney on December 16, Julie Astley on June 25, Reply Did you ever get the money back? Josh on December 15, Jack cyberkilla on October 22, Reply I have experienced the same Dramas with them too, I was asked to send in Utility Bills with my name on it, Ii was asked to send in a Bank Statement with a Stamp from the Bank, Photo ID and the list went on and on, so after sending it in for the 5th time in between i have spoken to 5 Different clowns and each had their own little story, Last one i spoke to sounded so convincing saying all Documents were recieved my winnings as been swifted into my account his exact words were please allow upto 7days excluding weekends, So i contacted them 2 days ago again to be told there was no conversation retrieved on live chat saying the money was swifted, i asked Alex to my suprise was the one who told me that the money was swifted to my account, i take pictures now off the chats we have and yet they deny the facts!!

Gordie on October 14, Gordie on September 14, Reply Did you get your money yet? Yes I finally did 10 days later and what a headache to get it!!!!!

Hollie on September 6, Reply Has anyone successfully been able to withdraw their money? Diane on July 6, Gordie on September 18, Reply Same thing is happening to me right now!

JZ11 on April 18, Reply Won a bunch of money but took forever to get paid out. Aaron on April 13, Simona on January 8, Reply Won got sent by cheque trying win more now.

Matt on December 22, Reply I can verify that their customer service is pathetic. Lorcan on September 22, Reply Hi i have been playing allslots casino for some time now i find it can be very long process to withdraw funds compared to other sites i have had over 50 withdraws and being a vip i would expect no delays sometimes they get it right other times it takes weeks to be payed time for me to move on.

Beck on October 7, Reply So they actually did pay you your money I was starting to think it was a scam. William on August 11, Reply Yeah mate had the same problem when it came to withdraw they keep asking for documents keep posting them but they keep putting it back into my account and being a gambler end up gambling back at 5 dallor a push highest free spin I got was 65 dallors all gone in 2 hrs.

K on July 31, Reply Been waiting weeks for my withdrawal. Jack on July 11, Reply Allslots have a higher than acceptible withdrawal fee for swift method withdrawals.

TomBerg on July 10, Tommy gunnz on June 13, Reply Sent all my documents and they kept asking for smaller files etc!! Ash on July 5, Elisha on June 11, Reply 2 weeks ago i had quiet a big win on allslots.

Elizabeth on May 22, Reply i had a wonderful experience at all slots! Jack on February 24, Reply After depositing and playing here quite often recently I feel thatt getting any amount of play worthy of the number of deposits made has not happened.

Shona Bennett on January 7, Ernesto Tejero on January 8, Steven cox on December 31, Reply I have sent allslots more than 30 — 40 emails all of which I have kept as they are sending me emails a week this is only so annoying as its to my working email and clogs my work flow each time they say I have been taken off the mailing list but this is clearly a lie.

Sonya on November 13, Reply i never had a problem with payouts documents were not needed before. Jarrad on November 4, Reply WARNING — before this company will pay up anything you will need to give them the following personal information, which I find intrusive and suspicious.

Barry on June 5, Reply Allslots is the first and only online casino that I have used. Reply Waiting three weeks and my withdrawal has still not been released!

Maria on May 24, Reply Stay away from allslots casino! Jack on April 15, Reply My experience here has been less than good, Winning on any slots has been rare and never have I been able to withdraw any funds so it is much like trying to draw water from a dried up well.

Katrina on February 21, Reply Allslots casino is really good at taking your money and also making sure you lose!

Ron Jones on December 15, Reply Stay away from allslots casino!!! John Fraser on January 7, Reply Absolute disgrace been trying to get money back from them for months keep asking for proof of identity even though I have sent everything they have asked by e mail and fax.

Bill on December 8, Reply I'm giving up on this casino.

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